Careers
Looking for a career with Dolmen Insurance Brokers?
We’d love to hear from you. Get in touch with us at hr@dibl.ie
Insurance Administrator
Location: Tullow, Co Carlow
Job Type: Full-Time, Permanent.
Working Hours: Monday to Friday, 9:00am to 5:00pm
Join the Dolmen Team
Dolmen Insurance Brokers is a well-established and growing insurance brokerage committed to delivering exceptional service to our clients. We are currently seeking a professional, organised, and customer-focused Insurance Administrator to join our office in Tullow.
This role is ideal for someone looking to develop a long-term career within the insurance industry. You will play a key role in supporting our Account Executives and wider insurance team by ensuring the smooth administration of client policies and delivering excellent customer service.
What We Offer
As part of the Dolmen team, you’ll enjoy a comprehensive range of benefits designed to support your wellbeing, reward your success, and help you develop your career within the insurance industry.
- Competitive salary package.
- Savings Scheme with payroll deductions to help employees build savings.
- Insurance Through Wages facility, allowing insurance premiums to be paid through 12 equal monthly salary deductions.
- 20% Life Referral Commission on first-year commission for successful life and pension referrals.
- Staff Referral Bonus Scheme.
- Gym Membership Contribution of 50% up to €300 per year.
- Cycle to Work Scheme.
- Insurance Qualification Support, including first-attempt exam fee payment.
- €350 Exam Success Bonus for approved insurance qualifications.
- Ongoing training and professional development opportunities.
- Career progression opportunities within a growing brokerage.
- Friendly and supportive team environment.
- Employee wellbeing initiatives.
- Regular company social events.
About the Role
We are seeking a highly organised and detail-oriented Insurance Administrator to join our growing team. This is an excellent opportunity for an enthusiastic individual looking to build a career within the insurance industry. The successful candidate will provide administrative support to our insurance team, ensuring the smooth processing of policies, client documentation, and day-to-day operations while delivering exceptional customer service.
Key Responsibilities
- Prepare and issue insurance documentation, certificates, and policy schedules.
- Deal with daily incoming and outgoing post and process accordingly.
- Input and maintain accurate client information on the broker management system.
- Liaise with insurers to obtain quotations, policy terms, and underwriting information.
- Handle incoming calls and emails from clients and insurers in a professional and timely manner.
- Assist Account Executives with policy administration and client servicing.
- Process premium payments, refunds, and finance documentation where applicable.
- Ensure all work complies with Central Bank of Ireland regulations and company procedures.
- Monitor outstanding documentation and follow up with clients and insurers.
- Maintain electronic and paper filing systems.
- Provide excellent customer service and resolve routine client queries.
- Assist with general office administration and support the wider insurance team.
About You
The ideal candidate will have:
- Previous experience within an insurance brokerage or insurance company (preferred).
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Experience using broker management systems such as Relay, Applied, OpenGI, or similar is advantageous.
- Ability to prioritise workload, multitask effectively, and meet deadlines.
- A professional and positive attitude with the ability to work as part of a team.
How To Apply
Please email your CV along with a brief cover letter outlining your suitability for the role to HR@dibl.ie.
Apply today and take the next step in your insurance career.
Commercial Support Administrator
Location: Dublin 5
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 9:00am to 5:00pm
Join the Dolmen Team
Dolmen Insurance Brokers is a well-established and growing insurance brokerage committed to delivering exceptional service to our clients. We are currently seeking a professional, organised, and customer-focused Commercial Support Administrator to join our office in Dublin 5.
This role is ideal for someone looking to develop a long-term career within the insurance industry. You will play a key role in supporting our Commercial Team and wider business operations, ensuring the smooth administration of commercial activities while delivering excellent service to both internal and external stakeholders.
Whether you have previous office administration experience or are looking to take the next step in your career, this position offers an excellent opportunity to gain valuable industry experience, learn from experienced professionals, and build a rewarding career within insurance.
What We Offer
As part of the Dolmen team, you’ll enjoy a comprehensive range of benefits designed to support your wellbeing, reward your success, and help you develop your career within the insurance industry.
- Competitive salary package.
- Savings Scheme with payroll deductions to help employees build savings.
- Insurance Through Wages facility, allowing insurance premiums to be paid through 12 equal monthly salary deductions.
- 20% Life Referral Commission on first-year commission for successful life and pension referrals.
- Staff Referral Bonus Scheme.
- Gym Membership Contribution of 50% up to €300 per year.
- Cycle to Work Scheme.
- Insurance Qualification Support, including first-attempt exam fee payment.
- €350 Exam Success Bonus for approved insurance qualifications.
- Ongoing training and professional development opportunities.
- Career progression opportunities within a growing brokerage.
- Opportunity to develop a long-term career within the insurance industry.
- Friendly and supportive team environment.
- Employee wellbeing initiatives.
- Regular company social events.
About the Role
We are seeking a highly organised and detail-oriented Commercial Support Administrator to join our growing team. This is an excellent opportunity for an enthusiastic individual looking to build a career within the insurance industry.
The successful candidate will provide administrative support to our Commercial Team, assisting with customer service, commercial documentation, record management, and general office administration. The role is vital in ensuring the smooth day-to-day operation of the business while supporting colleagues in delivering exceptional service to clients
Key Responsibilities
- Provide administrative support to the Commercial Team.
- Prepare, process, and maintain quotations, proposals, reports, and commercial documentation.
- Deal with daily incoming and outgoing post and process accordingly.
- Input and maintain accurate customer information within company systems.
- Handle incoming / outgoing emails in a professional and timely manner.
- Liaise with insurers, customers, suppliers, and internal departments to obtain information and ensure timely follow-up of requirements.
- Assist team members with client administration and day-to-day servicing activities.
- Prepare presentations, spreadsheets and correspondence as required.
- Process documentation accurately and maintain up-to-date electronic and paper records.
- Monitor outstanding documentation and follow up with customers and third parties where necessary.
- Assist with diary management and team administration.
- Maintain electronic and paper filing systems in line with company procedures.
- Ensure all work is completed in accordance with company policies, procedures, and compliance requirements.
- Provide excellent customer service and resolve routine queries efficiently.
- Assist with general office administration and support the wider business as required.
About You
The ideal candidate will have:
- Previous experience in an administrative, customer service, commercial support, or office-based role preferred but not essential.
- A genuine interest in developing a career within the insurance industry.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Experience using CRM, broker management, or business systems would be advantageous but is not essential.
- Ability to prioritise workload, multitask effectively, and meet deadlines.
- Strong problem-solving skills and a proactive approach to work.
- A professional and positive attitude with the ability to work as part of a team.
- A willingness to learn and develop new skills.
How to Apply
Please submit your CV along with a brief cover letter outlining your suitability for the role to HR@dibl.ie
Apply today and take the next step in your insurance career with Dolmen Insurance Brokers.
IT Support Specialist
Location: Dublin 5
Job Type: Full-Time, Permanent
Working Hours: Monday to Friday, 9:00am to 5:00pm Office Based Role
Join the Dolmen Team
Dolmen Insurance Brokers is a well-established and growing insurance brokerage committed to delivering exceptional service to our clients while supporting our employees with reliable, secure, and efficient technology.
We are currently seeking an enthusiastic and customer-focused IT Support Specialist to join our team in Artane, Dublin 5. This is a fully office-based role and an excellent opportunity for a motivated individual looking to develop their career within a growing and successful organisation.
As our IT Support Specialist, you will play a key role in supporting employees across the business, ensuring the smooth operation of IT systems, hardware, software, and business applications. Working closely with colleagues across all departments, you will help maintain a productive and secure technology environment while delivering excellent customer service.
This position offers the opportunity to gain broad experience across IT support, systems administration, cybersecurity, and business technology projects while contributing to the continued growth and success of the organisation. Based on the duties in IT Support Specialist job specs.docx, the role includes end-user support, asset management, onboarding/offboarding, Microsoft 365 administration, cybersecurity monitoring, and system implementation support
What We Offer
As part of the Dolmen team, you’ll enjoy a comprehensive range of benefits designed to support your wellbeing, reward your success, and help you develop your career:
- Competitive salary package.
- Savings Scheme with payroll deductions to help employees build savings.
- Insurance Through Wages facility, allowing insurance premiums to be paid through 12 equal monthly salary deductions.
- 20% Life Referral Commission on first-year commission for successful life and pension referrals.
- Staff Referral Bonus Scheme.
- Gym Membership Contribution of 50% up to €300 per year.
- Cycle to Work Scheme.
- Ongoing training and professional development opportunities.
- Career progression opportunities within a growing organisation.
- Friendly and supportive team environment.
- Employee wellbeing initiatives.
- Regular company social events.
About the Role
We are seeking a proactive and solutions-focused IT Support Specialist to provide day-to-day IT support across the business. The successful candidate will be responsible for supporting users, maintaining IT equipment and systems, assisting with onboarding and offboarding processes, and contributing to the organisation’s cybersecurity and technology initiatives.
This role is vital in ensuring employees have the tools, systems, and support they need to work effectively while maintaining high standards of IT security and operational efficiency.
Key Responsibilities
- Provide IT support to employees for both onsite and remote users.
- Troubleshoot hardware, software, network, and system issues.
- Manage IT assets and maintain accurate inventory records throughout the equipment lifecycle.
- Coordinate the onboarding and offboarding of employees, including the setup and removal of hardware, software, and system access.
- Administer user accounts, permissions, and access across business systems.
- Create and maintain IT documentation, procedures, and user guides.
- Deliver training and guidance to employees on IT-related topics and best practices.
- Support cybersecurity initiatives, including device patching, monitoring, and security compliance activities.
- Assist with system implementations, upgrades, and configuration changes.
- Work with third-party IT suppliers and service providers when required.
- Contribute to the continuous improvement of IT processes and systems. Based on IT Support Specialist job specs.docx.
About You
The ideal candidate will have:
- Previous experience in an IT Support, Helpdesk, Desktop Support, or Technical Support role.
- Excellent communication and customer service skills.
- Strong troubleshooting and problem-solving abilities.
- Experience supporting Windows 10 and Windows 11 environments.
- Experience administering Microsoft 365 and Office 365.
- Experience with administrating Entra ID and Intune.
- Knowledge of Windows Server and Active Directory environments.
- Experience with device imaging, hardware deployment, and peripheral support.
- Strong organisational skills and attention to detail.
- The ability to prioritise workload and work effectively in a fast-paced environment.
- A positive, proactive, and customer-focused approach.
- A willingness to learn and develop new technical skills. Based on the requirements listed in IT Support Specialist job specs.docx.
Desirable
- Qualification in Computer Science, Information Technology, or a related discipline.
- Experience with cloud-based systems administration.
- Familiarity with Applied Systems Relay 360.
- Experience supporting cybersecurity and compliance initiatives.
How to Apply
Please submit your CV along with a brief cover letter outlining your suitability for the role to HR@dibl.ie
Apply today and take the next step in your insurance career with Dolmen Insurance Brokers.