Careers

Location: Tullow, Co Carlow

Job Type: Full-Time, Permanent.

Working Hours: Monday to Friday, 9:00am to 5:00pm

Join the Dolmen Team

Dolmen Insurance Brokers is a well-established and growing insurance brokerage committed to delivering exceptional service to our clients. We are currently seeking a professional, organised, and customer-focused Insurance Administrator to join our office in Tullow.

This role is ideal for someone looking to develop a long-term career within the insurance industry. You will play a key role in supporting our Account Executives and wider insurance team by ensuring the smooth administration of client policies and delivering excellent customer service.

What We Offer

As part of the Dolmen team, you’ll enjoy a comprehensive range of benefits designed to support your wellbeing, reward your success, and help you develop your career within the insurance industry.

• Competitive salary package.
• Savings Scheme with payroll deductions to help employees build savings.
• Insurance Through Wages facility, allowing insurance premiums to be paid through 12 equal monthly salary deductions.
• 20% Life Referral Commission on first-year commission for successful life and pension referrals.
• Staff Referral Bonus Scheme.
• Gym Membership Contribution of 50% up to €300 per year.
• Cycle to Work Scheme.
• Insurance Qualification Support, including first-attempt exam fee payment.
• €350 Exam Success Bonus for approved insurance qualifications.
• Ongoing training and professional development opportunities.
• Career progression opportunities within a growing brokerage.
• Friendly and supportive team environment.
• Employee wellbeing initiatives.
• Regular company social events.

About the Role

We are seeking a highly organised and detail-oriented Insurance Administrator to join our growing team. This is an excellent opportunity for an enthusiastic individual looking to build a career within the insurance industry. The successful candidate will provide administrative support to our insurance team, ensuring the smooth processing of policies, client documentation, and day-to-day operations while delivering exceptional customer service.

Key Responsibilities

• Prepare and issue insurance documentation, certificates, and policy schedules.
• Deal with daily incoming and outgoing post and process accordingly.
• Input and maintain accurate client information on the broker management system.
• Liaise with insurers to obtain quotations, policy terms, and underwriting information.
• Handle incoming calls and emails from clients and insurers in a professional and timely manner.
• Assist Account Executives with policy administration and client servicing.
• Process premium payments, refunds, and finance documentation where applicable.
• Ensure all work complies with Central Bank of Ireland regulations and company procedures.
• Monitor outstanding documentation and follow up with clients and insurers.
• Maintain electronic and paper filing systems.
• Provide excellent customer service and resolve routine client queries.
• Assist with general office administration and support the wider insurance team.

About You

The ideal candidate will have:

• Previous experience within an insurance brokerage or insurance company (preferred).
• Excellent organisational and administrative skills.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Experience using broker management systems such as Relay, Applied, OpenGI, or similar is advantageous.
• Ability to prioritise workload, multitask effectively, and meet deadlines.
• A professional and positive attitude with the ability to work as part of a team.

How To Apply

Please email your CV along with a brief cover letter outlining your suitability for the role to HR@dibl.ie.

Apply today and take the next step in your insurance career.