Making an Insurance Claim

If you need to make a claim, the most important first step is to contact your insurer directly. Your insurance company is the one who administers and settles claims, so getting in touch with them as soon as possible will help start the process quickly and avoid delays. Below, we’ve provided a list of direct claims numbers for the major insurers we work with.

Before you call, it’s helpful to have the following details ready:

• Your policy number and any reference documents

• The date and time of the incident

• A brief description of what happened

• Any relevant photos, receipts, or evidence (if applicable)

Once you’ve reported the claim, your insurer will guide you through the next steps, which may include completing a claim form, arranging inspections, or providing additional documents. If you need advice or assistance during the process, the Dolmen team is always here to help—but your insurer should be your first point of contact to get the claim underway quickly.