Dolmen Insurance Brokers Ltd herewithin referred to as “Dolmen”, is both a data controller and processor as defined under the General Data Protection Regulation. CUsafe, Indian Insurance, Dolmen Underwriting and Asian Insurance are trading names used by Dolmen Insurance Brokers Ltd.
We are not responsible for the content of privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Dolmen Insurance Brokers Ltd are committed to ensuring that your privacy is protected under the General Data Protection Regulation Data Protection act. This Policy explains how we use the data we collect about you, how you can instruct us if you prefer to limit the use of that data and procedures that we have in place to safeguard your privacy.
New data protection laws have come into force across Europe that give you more rights and choices about how your data is used. The General Data Protection Regulation (GDPR) strengthens your rights over how companies use your data. A summary of these rights is as follows.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Republic of Ireland – www.dataprotection.ie
If you submit your email address on the website it will only be used by Dolmen Insurance Brokers Ltd. It is our policy not to pass email addresses to any third parties without first obtaining your consent. We receive and store certain types of data when you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of data when you access the website. Cookies are small pieces of data that are stored by your browser on your computer’s hard drive and enable us to provide features such as remembering your address. Cookies can be deleted from your device or blocked if you wish. Most web browsers automatically accept cookies, but you can change your browser to prevent it from accepting them. We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include data that can be used to identify any individual. We may collect personal data about you if you choose to provide it in the various sections in this website to provide you with information or a quotation. The data you provide will be used to assist in your request for a quote, provide you with information, or to improve the Web site and our products and services.
The Internet is not a secure medium. However every effort has been put in place to protect your data. We have put in place, various security procedures as set out in this policy. Firewalls are used to block unauthorised traffic to our servers and these servers are located in a secure location which can only be accessed by authorised personnel. Your data is encrypted, confidential and is only stored for lawful purposes. All staff members follow internal procedures and are trained to keep your data safe and secure.
We do not sell, trade or rent your personal data to others. It is our policy not to pass personal data to any third parties without first obtaining your consent. We may provide aggregate statistics about users, traffic patterns and related site data to reputable third-parties, but these statistics will include no personally identifying data.
In certain circumstances, Dolmen may disclose personal data to law enforcement agencies providing the request is legitimate. In such circumstances, Dolmen will seek assistance from the Board or from Dolmen legal advisers where necessary
We use personal data to arrange transactions on your behalf as agreed with you, to service our customers, assist with claims and the payment of policy benefits. We must have a lawful basis to collect and use personal data.
We need to collect and use your personal data to provide our services to you, this includes but is not limited to, your name, date of birth, contact and bank account details. Depending on the policy type this can include health, employment, pension and salary information. We restrict access to, and use of, any sensitive personal data. We also create new personal data.
Personal Data needed for policy contracts is held and used to;
We use your personal data to comply with law and regulations such as;
We carry out internal reporting, quality checking, compliance controls and audits to help meet these obligations.
We must collect certain personal data to comply with Anti-Money Laundering Law. This depends on your policy type. To do this, we use your name, date of birth, address, nationality and occupation data:
You may be asked to give us your tax residence information and tax identification number for tax reporting for certain policies. In order to give you information and updates on your policy, we may use your policy and contact details. We use our customer personal data, including yours, to identify the target market for our regulated services.
In order to receive financial advice from us, you must give personal and financial information for your current and future needs to be assessed. This enables us to recommend the most suitable financial product for you. This also involves creating new and assumed personal data about you. We complete an analysis of you using your personal data to comply with regulations. When you give us your personal data we will check to see if we already have a record of you, this helps us to comply with your Data Protection Rights.
We use your personal data for our legitimate interests as shown below. This doesn’t affect your privacy rights. We believe these uses benefit our customers. You can contact us if you have any questions using the contact details of this Privacy Notice,
You need to give your consent for us to collect and use personal data classed as sensitive or for certain uses of your personal data. You are given the choice to provide consent, or not. When we collect your consent, we will explain what we need it for and how you can change your mind in the future.
If we process your personal data based on consent, you have the right to withdraw that consent in certain circumstances. The opt-out methods will depend on how the consent was collected and will be explained when you give us your consent, e.g. you can change your mind using the opt-out link in any direct marketing emails sent to you.
You can also withdraw consent by contacting us directly.
You provide us with your personal data directly when you contact us, complete our forms, speak with us or visit our websites, and social media accounts. For more information on what personal data is collected and used on our website please review this document. We also get personal data from insurance companies, solicitors, employers or regulators (where relevant).
We also create new personal data about you based on data you have given us and through your interactions with us such as noting your online preferences,
To whom do we pass your data to?
Your data may be transferred to a country which falls outside the EU Commissions list of adequate countries, however your insurer will have the necessary safeguards in place to ensure that all recipients are GDPR compliant. For full details of how your personal data is used and stored by your insurer you can contact us by email firstname.lastname@example.org or in writing to
Data Protection Officer
Butterly Business Park,
We keep and use your personal data for as long as you have a relationship with us. We also hold it after this where we need to for complaints handling, for system back-ups needed for disaster recovery and for as long as necessary under the relevant regulations.
The purpose of this policy is to specify Dolmen Insurance Brokers ltd guidelines for retaining different types of data.
The scope of this policy covers all company data stored on company-owned, company-leased, and otherwise company-provided systems and media, regardless of location.
Note that the need to retain certain data can be mandated by local, industry regulations and will comply with EU General Data Protection Regulation (GDPR) and the Data Protection Act 1988 and the Data Protection (Amendment) Act 2003.
Subject access requests must be made in writing to the Data Protection Officer. You must give any details needed to help you identify and locate all the data we may have (e.g., previous addresses, customer account numbers). Dolmen may also ask to verify your identity. In certain circumstances you may be asked to pay a reasonable fee.
Dolmen does not wish to simply adopt a “save everything” approach. That is not practical or cost-effective and would place an excessive burden on company and IT Staff to manage the constantly-growing amount of data.
Some data, however, must be retained in order to protect Dolmen’s interests, preserve evidence, and generally conform to good business practices. Some reasons for data retention include:
The length of time we hold your data depends on a number of factors, such as regulatory rules and the type of financial product we have provided to you.
Those factors include:
Encryption keys must be retained for the same period as the data that they are used decrypt.
Data destruction is a critical component of a data retention policy. Data destruction ensures that Dolmen will use data efficiently thereby making data management and data retrieval more cost effective. Exactly how certain data should be destroyed is covered in the Data retention Policy.
When the retention timeframe expires, Dolmen must actively destroy the data covered by this policy. If an employee feels that certain data should not be destroyed, he or she should identify the data to his or her supervisor so that an exception to the policy can be considered. Since this decision has long-term legal implications, exceptions will be approved only by a member of the board.
Dolmen specifically directs employees not to destroy data in violation of this policy. Destroying data that an employee may feel is harmful to himself or herself is particularly forbidden, or destroying data in an attempt to cover up a violation of law or company policy.
This document is part of Dolmen cohesive set of security policies. Other policies may apply to the topics covered in this document and as such the applicable policies should be reviewed as needed.
If we hold incorrect data about you, you have the right to have the data amended. Further, you have the right for any data you have given us to be deleted. We are not required to rectify or erase data that would prevent you from meeting your contractual obligations or where we are required to process (including retaining) your personal data for a lawful purpose in accordance with regulations, laws or data protection acts.
Our website does not address anyone under the age of 13 (“Children”). We do not knowingly collect personal identifiable data from children under 13 directly. If you are a parent or guardian and become aware that we may have collected Personal Data from a child without parental consent, please contact us immediately so we can take steps to remove the data from our servers.
How to contact Dolmen Insurance Brokers Ltd.
Dolmen Insurance reserves the right to modify this Privacy Statement. If and when our data collection practices change, we will modify this Privacy Statement and will notify you were required by applicable law. We encourage you to check this page frequently for any material changes or other modifications to this Privacy Statement. For more information contact us by writing to Dolmen Insurance Brokers, Butterly Business Park, Artane, Dublin 5. Or visit: https://www.dolmen-insurance.ie/privacy-policy/
Contact us at any time to:
Tel: (01) 8672121
Fax: (01) 8672123
Data Protection Officer
Butterly Business Park,
Registered in Ireland under Company Registration Number 293180
Dolmen Insurance Brokers Ltd T/A CUsafe and Asian Insurance is regulated by the Central Bank of Ireland.